At Falcon Hut, we are committed to delivering high-quality services to our clients. Our refund policy ensures transparency and fairness in handling refund requests.

1. Eligibility for Refunds
Refunds may be considered under the following conditions:

• Services were not delivered as agreed upon in the project scope.
• The project was canceled by the client before significant work commenced.

2. Non-Refundable Conditions
Refunds will not be provided in the following cases:

• If the project has been completed and delivered as agreed.
• If delays occur due to incomplete or inaccurate information provided by the client.
• For payments related to third-party tools, platforms, or services.

3. Requesting a Refund

• To request a refund, please contact us at [email protected] with your project details and reasons for the request.
• All refund requests must be submitted within 7 days of project completion or cancellation.

4. Evaluation Process

• Refund requests will be carefully reviewed by our team to ensure fairness.
• If approved, refunds will be processed within 10 business days via the original payment method.

5. Partial Refunds

• For projects partially completed before cancellation, partial refunds may be issued based on the work completed.

6. Changes to Refund Policy
Falcon Hut reserves the right to update or modify this policy at any time. Any changes will be communicated through our website.

If you have any questions about our refund policy, please contact us at [email protected]

 Thank you for choosing Falcon Hut!